Access at GTA casinos
Pickering Casinos Online, Access Facts
Mark what you need and see which of the five GTA casinos has published it. Where a casino has not published something, its card says so and gives the phone number.
What do you need?
- PublishedPublished: the venue or its operator has stated it, as checked on October 7 and 8, 2026.
- Not publishedNot published: the venue has not stated it, so ask by phone.
- Cards with more of your chosen needs published come first, as a count and not a score.
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Pickering Casino Resort
2.7 km from central Pickering, straight line
5 of 6 needs published
- Step-free entrance: Not published
- Accessible hotel room: Published
- Roll-in shower: Published
- Accessible shuttle: Published
- Service animals: Published
- Accessible theatre seats: Published
- Step-free entranceNot published
The venue has not published this. Ask: 289-539-0552.
- Accessible hotel roomPublished
22 accessible hotel rooms. Checked October 7, 2026.
- Roll-in showerPublished
Roll-in shower with bath bench and grab bars. Checked October 7, 2026.
- Accessible shuttlePublished
Casino Shuttle is wheelchair accessible. Checked October 7, 2026.
- Service animalsPublished
Welcome in public areas (operator policy). Checked October 8, 2026.
- Accessible theatre seatsPublished
The Arena: accessible seats on Ticketmaster. Checked October 8, 2026.
Questions: 289-539-0552 or 833-629-0552
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Great Canadian Casino Resort Toronto
43.5 km from central Pickering, straight line
5 of 6 needs published
- Step-free entrance: Not published
- Accessible hotel room: Published
- Roll-in shower: Published
- Accessible shuttle: Published
- Service animals: Published
- Accessible theatre seats: Published
- Step-free entranceNot published
Not published; some entrances may be affected (Oct 8). Ask: 416-675-1101.
- Accessible hotel roomPublished
Accessible rooms and suites. Checked October 7, 2026.
- Roll-in showerPublished
Roll-in shower 60 inches wide. Checked October 8, 2026.
- Accessible shuttlePublished
Casino Shuttle is wheelchair accessible. Checked October 7, 2026.
- Service animalsPublished
Welcome in public areas (operator policy). Checked October 8, 2026.
- Accessible theatre seatsPublished
The Theatre: accessible seats on Ticketmaster. Checked October 8, 2026.
Questions: 416-675-1101
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Great Blue Heron Casino & Hotel
41.3 km from central Pickering, straight line
4 of 6 needs published
- Step-free entrance: Published
- Accessible hotel room: Published
- Roll-in shower: Published
- Accessible shuttle: Not offered
- Service animals: Published
- Accessible theatre seats: Not published
- Step-free entrancePublished
All entrances open and fully accessible. Checked October 7, 2026.
- Accessible hotel roomPublished
King Accessible room and King Suite. Checked October 8, 2026.
- Roll-in showerPublished
Roll-in showers in both. Checked October 8, 2026.
- Accessible shuttleNot offered
No Casino Shuttle runs here.
- Service animalsPublished
Welcome in public areas (operator policy). Checked October 8, 2026.
- Accessible theatre seatsNot published
The Nest: not published. Ask: 905-985-4888.
Questions: 905-985-4888
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Casino Ajax
7.7 km from central Pickering, straight line
1 of 6 needs published
- Step-free entrance: Not published
- Accessible hotel room: Not offered
- Roll-in shower: Not offered
- Accessible shuttle: Not offered
- Service animals: Published
- Accessible theatre seats: Not offered
- Step-free entranceNot published
The venue has not published this. Ask: 1-866-445-3939.
- Accessible hotel roomNot offered
No hotel.
- Roll-in showerNot offered
No hotel.
- Accessible shuttleNot offered
No Casino Shuttle runs here.
- Service animalsPublished
Welcome in public areas (operator policy). Checked October 8, 2026.
- Accessible theatre seatsNot offered
No show venue in the operator’s list.
Questions: 1-866-445-3939
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Elements Casino Mohawk
82.4 km from central Pickering, straight line
1 of 6 needs published
- Step-free entrance: Not published
- Accessible hotel room: Not offered
- Roll-in shower: Not offered
- Accessible shuttle: Not offered
- Service animals: Published
- Accessible theatre seats: Not offered
- Step-free entranceNot published
The venue has not published this. Ask: 905-854-4053.
- Accessible hotel roomNot offered
No hotel.
- Roll-in showerNot offered
No hotel.
- Accessible shuttleNot offered
No Casino Shuttle runs here.
- Service animalsPublished
Welcome in public areas (operator policy). Checked October 8, 2026.
- Accessible theatre seatsNot offered
No show venue in the operator’s list.
Questions: 905-854-4053 or 1-800-732-2230
Photos: Canmenwalker, CC BY 4.0 (Great Canadian Toronto); Alan Spencer, CC BY 2.0 (Casino Ajax); Alan Spencer, CC BY 2.0 (Elements Mohawk), via Wikimedia Commons (cropped)
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What each casino publishes
Pickering Casino Resort, the casino in Pickering, has 22 accessible rooms among its 275 hotel rooms. Its Accessible King Room has a 34-inch doorway and a roll-in shower with a bath bench and grab bars. The Arena sells accessible seats on Ticketmaster, and the wheelchair-accessible Casino Shuttle leaves from the casino entrance.
Great Canadian Casino Resort Toronto offers accessible rooms and suites, among them the Racetrack Accessible King and the Accessible Corner Suites. The accessible rooms are wheelchair accessible, with a roll-in shower 60 inches wide, a fixed shower seat, grab bars and a raised toilet seat. At The Theatre, accessible seats are sold on Ticketmaster, and their location may vary by show.
At Great Blue Heron, all property entrances remain open and fully accessible, as checked on October 8, 2026. Its King Accessible room and King Suite both have an accessible bathroom with roll-in showers.
Casino Ajax and Elements Casino Mohawk publish no accessibility details of their own, as checked on October 8, 2026. What applies to them is the operator's accessibility policy, which covers all five casinos under the AODA. Great Canadian Entertainment runs all five.
Getting there step-free
The operator's Casino Shuttle runs only to Toronto and Pickering. It is wheelchair accessible, and service animals are welcome on board. Riders must be 19+ with valid government-issued photo ID.
TTC bus 37A runs all day, every day from Islington Station on Line 2 to Woodbine Racetrack Loop (Main Entrance). The TTC says its whole bus and streetcar fleet, and all routes, are wheelchair and scooter friendly. In Durham, route 917 stops on Bayly Street at Church, the nearest scheduled stops to Pickering Casino Resort. PULSE 900 and overnight route N1 stop on Kingston Road at Alexanders Crossing, near Casino Ajax. DRT says its scheduled buses meet AODA requirements: low floors, a kneeling feature, a ramp for mobility aids and two mobility aid spaces.
No scheduled public transit runs to Elements Casino Mohawk or Great Blue Heron. DRT On Demand operates in rural Durham, 6:00 to 24:00 on weekdays and 7:00 to 21:00 on weekends. DRT's contracted vehicles include sedans and accessible vans, and DRT can confirm whether On Demand covers an address.
Questions to ask before going
Some details are not published by any of the five casinos. None gives a count of accessible parking spaces. Toronto and Great Blue Heron do not say how many accessible rooms they have. Four of the five do not publish whether their entrances are step-free.
A labour disruption is affecting Toronto, Pickering and Ajax, as checked on October 8, 2026. At Pickering, hotel luggage services and housekeeping for occupied rooms are temporarily unavailable. Guests call the Front Desk for garbage removal, fresh towels or amenity replenishment. At Toronto, access to some property entrances may be affected, and the operator asks guests to review its resort entrance map first.
To ask, call Pickering Casino Resort at 289-539-0552, Great Canadian Casino Resort Toronto at 416-675-1101 or Great Blue Heron at 905-985-4888. Casino Ajax answers at 1-866-445-3939, and Elements Casino Mohawk at 905-854-4053 or toll free 1-800-732-2230.
Online casino play in Ontario
Ontario's regulated online gambling market opened on April 4, 2022. iGaming Ontario conducts and manages it, and the Alcohol and Gaming Commission of Ontario (AGCO) regulates it. The list of regulated online gambling sites is published by iGaming Ontario at igamingontario.ca. A site that is not on the list is not part of Ontario's regulated market. OLG.ca is the online site of the Ontario Lottery and Gaming Corporation, the provincial agency.
Players must be 19 or older and physically located in Ontario. This site's home page carries paid links to one online casino partner, each marked Ad. The site earns a commission, and the partner can change. Check any gambling site, including that partner, against the iGaming Ontario list.
Help with gambling
- Call ConnexOntario at 1-866-531-2600, text CONNEX to 247247 or chat at connexontario.ca; help is free, confidential and open 24/7.
- OLG's My PlayBreak lets a person self-exclude from Ontario casinos for 3 or 6 months or 1 to 5 years through 1-800-387-0098, with no early cancellation.
- BetGuard at betguard.ca, run by iGaming Ontario, lets a person exclude themselves from all regulated Ontario gambling sites, including OLG.ca, but does not cover land-based casinos.
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This button leads to an online casino partner.
Visit partner siteIt is a paid link: the site earns a commission and the partner can change. Check the partner on the iGaming Ontario list at igamingontario.ca.
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Questions
Can I bring a service animal into the casinos?
Yes, under the operator's policy a guide dog or service animal may enter areas open to the public, unless another law excludes it. If staff cannot easily identify the animal, they may ask for documentation from a regulated health professional. They may not ask about the person's disability.
Which casino hotels have roll-in showers?
All three casino hotels do. Pickering's Accessible King Room has a roll-in shower with a bath bench and grab bars, and Toronto's accessible rooms have one 60 inches wide. At Great Blue Heron, the King Accessible room and King Suite both have roll-in showers.
Is the casino shuttle wheelchair accessible?
Yes, the operator's Casino Shuttle is wheelchair accessible and service animals are welcome on board. It runs only to Toronto and Pickering, and riders must be 19+ with valid government-issued photo ID.
Can a support person come with me?
Yes, under the operator's policy a support person may accompany a customer with a disability into all premises, subject to applicable age restrictions. Entry to all five casinos is 19+ with a valid, original government-issued photo ID plus a secondary photo ID. Customers are welcome to use their own personal assistive devices.
What if a venue publishes nothing about access?
Call the venue and ask. Casino Ajax and Elements Casino Mohawk publish no accessibility details of their own, so their cards give the phone number to call.